Everything you need to know about returns, exchanges and refunds at Mira.
Return requests are handled according to our policy.
Eligible items may be exchanged subject to availability.
Our team is here to help with your return request.
Items must meet the conditions stated in our return policy to be eligible for a return or exchange.
Please make sure the product remains in its original condition and follows the applicable return requirements.
To request a return or exchange, please contact the Mira team with your order details. Our team will guide you through the next steps.
Exchanges may be available depending on product availability and the conditions of the applicable return policy.
Once an approved return has been received and reviewed, any applicable refund will be handled according to the original payment method and our refund policy.
Certain products may not be eligible for return or exchange depending on their condition, type, or applicable hygiene requirements.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order details and supporting photos.
Approved refunds are processed after the returned item has been received and reviewed. The time for the refund to appear may depend on your payment provider.
If you have any questions about returns, exchanges or refunds, please contact the Mira team through our Contact Us page.
If you have any questions about returns, exchanges or refunds, our team is happy to help.
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